Kostya Bazanov
ServiceNow Advisor & Solution Architect
Kostya Bazanov
About Me
I am passionate technologist, solution architect, and people leader. I love to build valuable solutions and awesome products to make the life of people easier so they can focus on what really matters.
I develop and manage an IT and consultancy business in Germany offering clients platform (e.g. ServiceNow) expertise, huge implementation experience, high quality of delivery for IT & Business.
I strongly believe into balanced coexistence of work and life so I pay attention on things that matters most: myself, family, friends and people. I also love any kind of activities, like travelling, hiking, running, cycling.
When I still have some time I enjoy shooting photography, videography and producing media content.
My Business
ServiceNow Platform Architecture
I am a trusted advisor for enterprises on how to design, plan, develop, integrate and operate ServiceNow platform and its applications in the best manner, so it brings low risks and high benefits for IT and business.
Product Development
I enable product owner and product teams to build a future-proof deliverables with thought out and balanced architecture. Having worked with ServiceNow since 2011, I gained great experience and know the platform quite well.
Team Leadership
I have a longstanding experience leading and enabling teams to meet and exceed their goals and objectives. I use my expertise, experience, influence, and creativeness to train, enable, and mentor people.
Business Development
I identify sales opprtunitnies, pitch services and ServiceNow products and applications. I research trends and customer needs to build a a sales pipeline in accordance with targets.
My Balance
Family
I enjoy being a family guy and spend every moment with my wife and my daughter.
Sport
I am amateur (trail) runner and triathlete. I love hiking, stand-up-paddling and trying out new activities.
Photography
My passion is to capture a world around me on the still and moving pictures incl. aero
Travel
I love visiting new and old places. Ideally, I combine all above during my travels.
Resume
Professional experience
Sept. 2021
TeivaManaging Director & ServiceNow Solution Architect
Raising a new rockstar ServiceNow partner company in the German market.
Co-Founder and Managing Director of Teiva Systems Germany GmbH, a Teiva Systems company, with a focus on ServiceNow platform advisory, implementation, development, outstaffing and application support in DACH region (Germany, Austria, Switzerland).
- Business development
- Marketing and strategical positioning
- Selling ServiceNow related services and products
- Collaboration with partners and vendors
- ServiceNow architecture lead
- ServiceNow delivery lead and quality assurance
- ServiceNow product and asset development
- Team building, mentoring
Teiva Systems offers following services:
- ServiceNow implementation and rollout
- ServiceNow platform support and maintenance
- Development of custom applications and complex integrations
- Design and development of ServiceNow service portals and mobile applications
Jun. 2021
DeloitteSenior Manager
Client leader. People leader. Thought leader.
Empowered organisations to shape a technology-driven future with my ServiceNow platform expertise and project experience.
- Lead architect and team lead of global rollouts, M&A projects, technical implementations of ITSM, ITOM, CSM
- Subject Matter Expert and ServiceNow expert within proposal and engagement teams - Lead architect of various ServiceNow products and assets (e.g. Vendor Management Suites, Predictive Maintenance, Connected Supply Chain, Operational Technology Service Management / Smart Factory etc.)
- Founder and Product Owner of Solution Factory (approach and platform to develop ServiceNow products and assets fast and reliable)
- Lead architecture and development team within Deloitte ServiceNow practice with up to 25 practitioners
- Counceling and coaching employees on their career
Jun. 2018
DeloitteManager
Technology advisor and ServiceNow lead architect at Deloitte Germany.
Expanded and strengthened ServiceNow architecture capability at Deloitte Consulting Germany.
Apr 2016
DeloitteSenior Consultant
Lead of ServiceNow architecture capability.
Built ServiceNow architecture capability and technology innovation within Deloitte's ServiceNow practice in Germany
- Technical design and implementation of ITSM (Incident, Problem, Change) and ITOM (Discovery, Event Management) solutions incl. integrations, data monitoring, reports etc. on ServiceNow platform
- Rollout of ServiceNow application for global clients in automotive and financial industries
- Subject Matter Expertise for sales teams and clients; sharing best practices, implementation experience, architecture patterns, ServiceNow roadmap and trends.
Mai 2011
exccon AGTechnical Consultant
Recognized the potential of ServiceNow and became an early adopter in Germany.
Implemented ITSM and ITOM projects on ServiceNow, customer support and solutions development in consumer and technology industries.
- Technical consultancy and ServiceNow implementation
- ServiceNow components: Workflows, CMDB, Discovery, Incident, Problem, Change, Service Request, Knowledge Management, Data Imports, XML-WebServices, Interfaces, Integrations, Custom Applications
- Technologies: JavaScript, Glide-APIs, Jelly, XML, EMail, XML-Webservices, UI Macros and Pages, CMS
Feb. 2009
helpLine GmbHAssociate Consultant
Started my professional career as consultant for German software vendor.
Delivering high quality solutions based on the helpLine platform.
- Implementation and rollout out ITSM solutions to small and middle size companies in Germany ans Switzerland
- Support existing clients and established strong and long-running relationships to the clients
- Tackling challenges of complex data integrations, data queries with T-SQL and tool migrations
Jan. 2008
MegaSensor GmbHTechnical Sales Representative
As technical sales representative and automation advisory associate of industrial automation and sensor devices, I helped the company to grow and make it's name on the East European market.
- Technical support to clients and advisory on the best fit solutions for industry automation
- Representation of products to new and existing clients, targeting outreach and marketing and providing quotes on demand
- Representation of MegaSensor GmbH on exhibitions in Russia and Ukraine and generation of leads and working on long-term relationships
- Building up the website, structuring product catalog and localisation 0f data sheets
Education
Sept. 2002
University of Applied Sciences Cologne, GummersbachComputer Engineering
Engineering, Automation, Software Development.
Courses covered: software development, hardware development, design of databases, process automation, sensor technology, image processing, network security.
Diploma thesis: Migration of a monolithic business application to a service-enabled architecture (analysis, software development, reverse engineering, Visual FoxPro, C++, Trolltech QT, WSDL, SOAP, XML, MS SQL).
Certificates
ServiceNow
ServiceNow
ServiceNow
ServiceNow
ServiceNow
Scrum Alliance
ITIL
helpLine
- Advisory
- Team Leadership
- Mentoring
- Client Leadership
- Solution Design
- Implementation Planning
- People Leadership
- Effort Estimation
- Marketing
- Positioning
- Knowledge Leadership
Portfolio
Now Creator Profile
Check out my achievements and badges in the ServiceNow ecosystem. The Now Creator program lets professionals like ServiceNow implementers, developers or Business Analysts, to build own skills and to connect to peers in one of the fastest growing, innovative communities that’s changing the world of work. The program is about gaominifaction and building a personal brand.
Blog
#СервисНау українською мовою!
Sometimes it runs as not expected
Contact
Drop be a message or call me – I would be happy to get I touch and discuss any opportunities and feedback around my website, my resume and portfolio, my ServiceNow experience and hobbies.
Vaterstetten
85591+49 1515 8070 541
contact@kostyabazanov.com
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